Sunday, 20 January 2013

How to Solve Printer Problems?







A network printer asks you to put paper in the manual feed tray, even though your document doesn't require manual feed.

This is a printer driver issue. To fix it:

1-Go into the printer's menu, and reset it to the factory defaults.
2-Delete the old driver from the server. Install the correct driver (For HP printers, this will be the PCL5 CE version).
3-In the printer driver device dialog box, enable any special hardware installations such as an envelope feeder or duplexer.
4-Go to each computer that has access to that printer. Delete the old printer from the computer's printer and faxes listing, and install the printer again so that the   new driver is downloaded.


HP LaserJet printer that jams every time a job is sent to Tray 
1- Pull the tray out. On the bottom, there may be a "switch" that allows the tray to raise properly. This switch is supposed to get "tripped" when you push the tray    in, but sometimes that doesn't happen.
2- Trip the switch and put the tray back in. It should print fine now.
   Note: If there's no switch on bottom of the tray, you might have a electrical problem where the printer doesn't "sense" that the paper is at the right level. Check     with your local printer repair company.


Printer connected to another computer and it won't print
1- Printer cable is plugged in to both the PC and printer.
2- Printer is on and set to Ready status (not offline).
3- Printer has paper and toner.
4- The printer is set as the default printer in Printers and Faxes.
5- Check your computer disk space. If there isn't enough space for the print job to spool, it won't print.
6- See if you can print from a different application. If  the problem is with the application that won't   print.
7- Try printing from a notepad.exe file. If it doesn't print, delete the printer driver and reinstall it.




PakarPC No 23-1, Block A, No 2 Jalan Langkawi 53300 Setapak Kuala Lumpur FB:facebook.com/thepakarpc Hotline:1800-88-7508

0 comments:

Post a Comment